Sorry for your frustration, I assure you that it does work for many people and that we really want to resolve it asap for you and others that may have this issue. It would be really helpful if you can send us the crash logs on your phone.
Here is how to do that:
1) Open Settings app
2) Go to Privacy, then Diagnostics & Usage
3) Select Diagnostics & Usage Data
4) Locate the log for the crashed app. The logs will be named in the format:
5) Select the desired log and using the text selection UI select the entire text of the log, then select Copy
6) Paste the copied text to Mail and send to an email address as desired